By Rafikul Sk 
Ford has announced a recall for its 2024 Ranger pickup trucks and Lincoln Nautilus vehicles due to a serious window issue. This problem involves the windows not reversing automatically when they encounter an obstruction, which could lead to injuries for drivers or passengers. If you own one of these vehicles, it’s important to understand the details of this recall and what steps you should take to ensure your safety.
Key Takeaways
- The recall affects 2024 Ford Ranger and Lincoln Nautilus due to window pinching issues.
- Approximately 70,483 vehicles are involved in this recall.
- The issue arises from software failures that prevent windows from reversing when they detect an object.
- If you own an affected vehicle, contact Ford or use the NHTSA tool to check your recall status.
- Repairs are free of charge, and it’s crucial to get them done promptly for safety.
Ford Window Pinching Recall Overview
Recall Details and Affected Models
Ford has initiated a recall affecting certain 2024 Ford Ranger pickup trucks and 2024 Lincoln Nautilus vehicles. The issue stems from a potential failure in the automatic window reversal system, which could lead to a pinching hazard for occupants. This recall is significant because it addresses a safety standard violation related to power-operated window systems.
Safety Standards Violated
The recalled vehicles don’t meet the requirements outlined in Federal Motor Vehicle Safety Standard (FMVSS) number 118, which governs power-operated window systems. This standard is in place to prevent injuries that can occur if a window doesn’t automatically reverse when it detects an obstruction. The failure to comply with FMVSS 118 is the core reason for this recall.
Number of Vehicles Involved
The initial recall, identified by Ford as recall number 24C24, involved a substantial number of vehicles. However, a follow-up recall, 25C10, was issued to address vehicles that may have been improperly repaired during the first campaign. The follow-up recall affects a smaller subset of vehicles. Here’s a breakdown:
- Initial Recall (24C24): 70,483 vehicles
- Follow-Up Recall (25C10): 1,168 vehicles
- Affected Models: 2024 Ford Ranger, 2024 Lincoln Nautilus
It’s important to note that the numbers can change as Ford continues to identify and notify affected owners. If you own one of these vehicles, it’s best to check directly with Ford or the NHTSA to confirm whether your specific vehicle is included in either recall.
Understanding the Window Pinching Issue
How the Issue Occurs
So, what’s actually happening with this window pinching thing? Basically, the power windows in the affected 2024 Ford Rangers might not be sensitive enough. You know how windows are supposed to stop and roll back down if they detect something in the way? Well, these ones aren’t doing that properly. It’s like they’re missing the signal that someone’s fingers or, worse, something else is caught in the window’s path.
Potential Risks to Occupants
Okay, so a window not stopping when it should might not sound like a huge deal, but think about it. If a person’s hand, arm, or even head is in the way, the window could keep closing, causing injury. It’s especially concerning for kids, who might not be quick enough to pull away. This is why recalls like this are important – it’s all about safety.
Software Logic Failures
What’s causing this whole mess? It seems like it boils down to a glitch in the software that controls the window’s automatic reversal function. The system is supposed to detect resistance and react accordingly, but it’s not doing its job. It’s like a miscommunication between the window motor and the sensors. Ford is working on a software update to fix this, which should make the windows behave as they’re supposed to.
The core of the problem lies in the window’s inability to correctly interpret obstructions. This malfunction poses a risk of injury, particularly to children, and necessitates a software update to restore the intended safety functionality.
Steps to Take If You Are Affected
Contacting Ford Customer Service
If you think your 2024 Ford Ranger might be affected by the window issue, the first thing to do is get in touch with Ford’s customer service. You can call them directly or visit their website to find contact information. Make sure to have your Vehicle Identification Number (VIN) ready, as they’ll need it to check if your specific truck is part of the recall. They can tell you what to do next and answer any questions you have about the recall process.
Using the NHTSA Recall Tool
Another way to check if your Ranger is affected is by using the National Highway Traffic Safety Administration (NHTSA) recall tool. It’s available on the NHTSA website. Just enter your VIN, and the tool will tell you if there are any open recalls for your vehicle. This is a quick and easy way to get information about the window issue and any other potential safety concerns.
Scheduling Repairs
If your truck is indeed part of the recall, you’ll need to schedule a repair at your local Ford dealership. Ford will handle the repair free of charge. When you call to schedule, mention Recall 24C24 so they know it’s related to the window issue.
It’s a good idea to schedule the repair as soon as possible to avoid any potential problems with the windows. Ford will likely send out official notifications, but checking yourself and scheduling early can give you peace of mind.
Follow-Up Recall Information
Details of the Follow-Up Recall
So, it turns out there’s a follow-up recall related to the window issue. Basically, some of the Rangers and Lincoln Nautilus vehicles that got "fixed" under the first recall (24C24) didn’t actually get fixed properly. This new recall, labeled 25C10, is to correct those incorrect repairs. The problem is that the software update for the door modules wasn’t installed right, so the windows might still not reverse when they should, potentially causing a pinching hazard.
Additional Vehicles Affected
This follow-up recall isn’t hitting a huge number of vehicles, thankfully. We’re talking about 1,168 vehicles in total, including both the 2024 Ford Ranger and the 2024 Lincoln Nautilus. It’s important to check if your vehicle was part of the initial recall and if it received the update, because it might need this second fix.
Expected Notification Dates
Ford plans to start sending out notification letters around May 19, 2025. If you don’t hear anything by then, it’s a good idea to reach out to your local Ford or Lincoln dealer, or contact Ford’s customer service directly. You can also use the NHTSA website to check if your VIN is affected. Better safe than sorry, especially when it comes to safety features like auto-reversing windows.
It’s always a bit of a hassle dealing with recalls, but it’s worth it to make sure everything is working as it should. Keep an eye out for that notification letter, and don’t hesitate to get in touch with Ford if you have any questions or concerns.
What to Expect During the Repair Process
Repair Procedures Explained
So, you’ve got a recall notice for your 2024 Ford Ranger. What happens next? Well, the repair itself is designed to be pretty straightforward. Ford dealerships will update the window motor’s software. This update adjusts the sensitivity of the auto-reverse function, preventing it from pinching fingers. The entire process should take less than an hour, but it’s always a good idea to confirm with your dealership when you schedule the appointment. They might need a bit more time depending on how busy they are. The dealership will likely inspect the window functionality before and after the software update to make sure everything is working as it should.
Documentation to Keep
After the repair, the dealership will give you some paperwork. Don’t just toss it in the glove compartment! This documentation is important. Make sure you get a detailed repair order. This should include:
- The date of service.
- A description of the work performed (specifically, the software update related to recall 24C24).
- The vehicle identification number (VIN).
- The dealership’s contact information.
Keep this paperwork in a safe place. It serves as proof that the recall repair was completed. This can be useful if you ever decide to sell the vehicle or if any related issues pop up down the road.
Post-Repair Follow-Up
After the repair, keep an eye on your windows. Make sure they’re operating smoothly and that the auto-reverse function is working as expected. If you notice anything unusual, like the window still pinching or not reversing properly, get back in touch with the dealership right away. It’s also a good idea to check the Jeep TIPM to ensure there are no other electrical issues. Ford might also send out a follow-up survey to see how satisfied you were with the repair process. Filling this out gives them valuable feedback and helps them improve their service in the future. If you have any lingering concerns, don’t hesitate to reach out to Ford customer service for clarification.
Long-Term Solutions for Affected Vehicles
Monitoring Window Functionality
After the recall repair, it’s a good idea to keep an eye on how your windows are working. Make sure they’re moving smoothly and stopping when they should. If you notice anything weird, like the window is slow, jerky, or doesn’t stop right away, it’s worth getting it checked out again. Regular checks can help catch any problems early before they become bigger issues. It’s also smart to pay attention to any unusual noises when the windows are going up or down. These could be signs of a problem with the motor or the window mechanism. If you are having issues, consider consulting with lemon law attorneys.
Understanding Warranty Coverage
It’s important to know what your warranty covers after the recall repair. The recall work itself should be covered, but what about related issues down the road? Check your vehicle’s warranty information to see what’s included. Sometimes, the original warranty might cover certain parts or labor if something goes wrong later on. Also, keep all the paperwork from the recall repair. This will be helpful if you need to make a claim in the future. Knowing your warranty coverage can save you money and stress if any problems pop up later.
Future Safety Enhancements
Ford is likely working on ways to make their vehicles even safer in the future. This could mean new software updates, improved window motor designs, or better safety features to prevent pinching. Keep an eye out for any announcements from Ford about these enhancements. Staying informed about these developments can help you keep your vehicle in top condition and ensure the safety of yourself and your passengers. Ford issued a recall over window pinching for a reason, and they will likely continue to improve their safety features.
It’s a good idea to stay connected with Ford and the NHTSA (National Highway Traffic Safety Administration) for any updates or new recalls that might affect your vehicle. This way, you can take action quickly if needed and keep your Ranger running safely.
Final Thoughts on the Ford Recall
In summary, if you own a 2024 Ford Ranger or Lincoln Nautilus, it’s important to check if your vehicle is part of the recall due to the window pinching issue. This problem could potentially cause harm to passengers if the windows fail to reverse when encountering an obstruction. Make sure to reach out to Ford’s customer service or your local dealership to see if your vehicle is affected and to schedule any necessary repairs. Staying informed and proactive can help ensure your safety and the safety of your passengers.
Frequently Asked Questions
What is the reason for the Ford Ranger recall?
Ford is recalling the 2024 Ranger and Lincoln Nautilus because the windows may not reverse automatically if they detect something in the way. This could cause the window to pinch someone.
How many vehicles are affected by this recall?
About 70,483 vehicles are involved in this recall, including the 2024 Ford Ranger and Lincoln Nautilus.
What should I do if I own one of the recalled vehicles?
If you own a 2024 Ford Ranger or Lincoln Nautilus, contact Ford’s customer service or your local dealership to check if your vehicle is affected.
How can I find out if my vehicle is part of the recall?
You can use the NHTSA recall tool by entering your Vehicle Identification Number (VIN) to see if your vehicle is included in the recall.
What happens during the repair process?
During the repair, Ford will fix the software in the door modules to ensure the windows work correctly. You should keep any documents you receive for your records.
Will I have to pay for the repairs related to this recall?
No, you will not have to pay for repairs that are part of the safety recall. Ford covers these costs.